The content of this best practice guide has been created by members of 4 different coproduction groups. Approximately 20 disabled people from Real, DeafPLUS, ICM Foundation CIC and Beyond Sight Loss have shared their lived experiences of attending
heath appointments at different medical establishments.

The Better Together Team (previously called Quality Checkers), is a group of individuals with learning disabilities, who are passionate about conducting 'enter and views' to improve the quality of services in the community.

The guide is based on work with disabled people in Tower Hamlets for a project called Accessible Communications for All. Focus groups were held to review the accessibility of communications from three local organisations. The feedback from those groups informed coproduced training and this guide. You can find more details on the project in the appendix.

This toolkit has been designed by Primary Care staff to help support residents with a range of needs to access healthcare.

These are presentations of reasonable adjustments implemented across North East London

In this guide we have used some words that not everyone will understand. We have written these words in bold and we will explain what they mean.

Overview for LD PLT :
Context: Covid, Legal, DES and CQC requirements
Disabilities Competency Programme
Examples of Easy Read Developments – ICM Focus
Opportunities with Partners including Empowering Voices
Next Steps – maximizing the impact of investment

This guide will give you information and tips on how to look after yourself and others this winter.

The Big Conversation is about listening to you and understanding what you think about health, care and wellbeing in your local area.

In this guide we have used some words that not everyone will understand. We have written these words in bold and we will explain what they mean.

This toolkit allows you to record your progress on Disabled Access in your practice. Resources are digitally accessible on page 3

Wellington Way’s staff identified that they needed to improve their signage and the local
information signs around their surgery. They are going to write to the council to speak about the local signs.